Twinstar Hotel

New Standardized Contract (Cancellation Policy) Update

News
New Standardized Contract (Cancellation Policy) Update
New Standardized Contract (Cancellation Policy) Update
2026/04/01

[New Standardized Contract]

For those who prepay the total agreed room rate, the prepayment amount will be refunded proportionally:

(I) 100% refund if cancelled three days or more before the check-in date.

(II) 50% refund if cancelled one to two days before the check-in date.

(III) No refund if cancelled on the check-in date or if the guest does not arrive.

*Example: Check-in date 7/20 (I) Cancellation before 7/17: No cancellation fee. (II) Cancellation on 7/18-19: 50% cancellation fee. (III) Cancellation on 7/20 or if the guest does not arrive: Full cancellation fee. *Legal Basis:* Amendments to the Standardized Reservation Contracts for Individual Travelers (hereinafter referred to as the "Contents to be Included and Prohibited from Being Included") issued by the Ministry of Transport (No. 10682000635) on January 24, 2017, and amended its title (original title: "Contents to be Included and Prohibited from Being Included in Standardized Reservation Contracts for Individual Travelers in Tourist Hotels, Hotels and B&Bs"), effective immediately.